our operating principles

360.cx everything that we do is underpinned by our operating principles they lie at the heart of the organisation & guide how we deal with each other, our partners & our clients.  they, as much as what we do, embody 360.cx  “the company” represent the people that ARE our company.

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our services

customer journey design

we design solutions using the right blend of automation & human interaction

partnership development

we source & oversee specialists to bring additional capabilities or capacity you require

transition & transformation

we build & implement tailored change strategies & plans to meet your goals

operational    leadership

we set up & run customer contact operations aligned with your organisation

alternative community model

we are bringing global BPS to the local community through a network of smaller contact centre hubs